Alex Turkovic is a seasoned leader in digital customer success, with a career spanning leadership roles in Learning & Development, customer education, professional services, and customer success. His journey in tech began at Dell, where he gained foundational experience in Learning & Development before expanding into broader customer-facing roles across various companies.

Driven by a passion for digital customer success, Alex founded his podcast to share insights from his own experience and learn from industry leaders. His mission is to provide valuable conversations that help others navigate the evolving landscape of customer success.

Angie Besignano is a Certified High-Performance Coach dedicated to empowering individuals from all backgrounds to reach their full potential. With extensive experience in leadership, talent management, and wellness, she has become a sought-after speaker and trainer, known for her ability to connect with audiences and inspire meaningful change.  

Throughout her career, Angie has successfully led one-on-one and group coaching sessions, developed impactful training programs, and helped underperforming teams unlock their strengths. Her expertise in influencing, interpersonal communication, and presentation skills allows her to engage effectively at all levels of an organization, driving both personal and professional growth.

I'm Bob Mathers. I'm a keynote speaker and Customer Success coach for execs in B2B SaaS. ⬇️

I help leaders hit their targets, it's that simple. I believe the answers you're looking for are not out there, they're inside your teams. I help you clarify what matters so we can focus on real solutions right now. The best part? You'll find your voice, build your confidence and finally be the rockstar you are.

Danielle Roberts is a TEDx speaker, entrepreneur, content creator, and advocate for a human-first future of work. With over a decade of experience in career development and a certification in Life Design, Danielle is on a mission to dismantle hustle culture and improve quality of life for hardworking people—all while driving lasting social change.

Known online as the Anti-Career Coach®, Danielle’s thought leadership has been featured in Forbes, Yahoo!, and NBCNews. She can be found at danielleroberts.co or on Instagram and TikTok at @imdanielleroberts.

Dawn Holly Johnson is on a mission to help entrepreneurs build joyful, prosperous businesses that scale with purpose. A champion for collaborative, human-centered workplaces, she believes the future of business lies in mutual success—not outdated hierarchies. In her book What CEOs Need to Know: The #1 Reason Startups Fail and All Organizations Underperform, Dawn Holly uncovers how traditional business practices limit potential, harm culture, and stifle growth. She offers a proven alternative: redesigning how we work to unlock profitability, innovation, and retention. With 20+ years of experience, she specializes in growth strategy, process design, and aligning sales, marketing, and service into one powerful engine.

A 25+-year Sales veteran and executive, Dionne leverages her experience to inspire professionals and leaders to greatness leveraging her Sales with Soul keynotes and workshops. She’s helped 100’s of organizations create and deploy sales ready programs that shape teams to be confident, successful, proactive, and aligned which leads to an increase in revenue and results. She’s the author of “The Stepped Approach” and host of Rev Shots and a sought-after speaker.

Dr. Tajiri Brackens is a leadership strategist and workplace culture expert with over 33 years of experience helping organizations stop the revolving door of employee turnover. As founder of Heritage Leadership Consulting, she equips leaders with practical strategies to boost retention, build engaged teams, and foster cultures where people choose to stay.

Creator of The Oz Experience, a leadership framework inspired by The Wiz, she helps leaders develop the courage, clarity, and emotional intelligence needed to drive lasting change. A Presidential Lifetime Achievement Award honoree and 2025 Entrepreneur of the Year, Dr. Brackens is a best-selling author, ForbesBLK member, and sought-after speaker featured by NASDAQ, O Magazine, and more.

Elizabeth Solaru is a multi award-winning luxury business consultant, author, keynote speaker and world renowned cake artist. As the CEO and Founder of the Diversity in Luxury Awards, she is a pioneering voice advocating for inclusivity and representation in the luxury sector. An ex microbiologist and headhunter, she began her luxury business journey as a celebrated cake artist, earning international acclaim for her innovative designs and impeccable craftsmanship. Her clients include UHMWIs and royalty. Her creative talent and business acumen led to a successful transition into luxury consulting, where she now advises brands on how to navigate the complexities of the luxury market.
Elizabeth has been named as one of the world's Masterful 100 and has been featured on the BBC, Channel 4 and Sky TV. She has spoken in business schools and on some of the most exclusive luxury business stages, including JP Morgan and The Inner Circle Experience.

I am passionate about bringing together HR Leaders to build powerful relationships and to learn from one another. 

Over the last 15 years, I’ve orchestrated hundreds of events with executives from some of the world’s most influential companies. I am all about building genuine connections. I get to know people and organizations deeply to tailor solutions that meet their specific needs.

My approach is always to lead with empathy and a commitment to delivering value, ensuring that our engagements enhance strategic outcomes for everyone involved.

Gill Brabner set up Resound Training and Development Ltd in 2004 and quickly established a strong track record of delivering high impact, immersive learning using forum theatre, coaching, action learning and peer review.

Resound offers Level 5 and Level 3 Coaching and Mentoring and Leadership qualifications.

Gill and her team of professional actors design and deliver high impact forum theatre workshops using a drama-based learning approach. Delivered face-to-face and online these workshops enable managers to have more effective conversations and tackle in appropriate behaviours.

Resound’s video library is freely available via our YouTube channel. Our Showreel is a short compilation of some of our most popular Difficult Conversation videos.

Gill is a Chartered Fellow of the CIPD and gained her MSc in Digital Education from the University of Edinburgh in 2020.

Heather believes everyone deserves the opportunity to thrive at work. As CEO of ADVISA, Heather brings vision and passion to creating a magnetic work culture where the best and brightest people choose to work. She loves building and working alongside the members of the A-Team to help clients create competitive advantage and achieve results through their people.

Jason Yarusi is a charismatic communicator who electrifies every stage he graces. His magnetic presence, coupled with his captivating storytelling prowess, leaves audiences spellbound and hungry for knowledge. With an ability to seamlessly blend his personal experiences with actionable insights, he transforms complex concepts into practical takeaways, equipping his listeners with the tools they need to conquer their own journeys to success.

Jean-Pierre "J.P." Dumas is a seasoned Customer Experience (CX) Executive with over 25 years of leadership expertise in driving business transformation, optimizing sales performance, and fostering customer loyalty across Fortune 500 companies. Known for delivering strategic initiatives that drive revenue growth, reduce churn, and enhance operational efficiency, J.P. is passionate about transforming service organizations into revenue-generating, value-added teams delivering "best-in-class" experiences.

J.P. believes that "the customer experience begins with the employee experience." By fostering a culture of collaboration, mentorship, and innovation, he ensures teams are equipped to exceed customer expectations while achieving exceptional business results.

"Relentlessly customer-focused. Passionate about empowering teams. Committed to exceptional outcomes."

Joanne Lockwood is the Founder and CEO of SEE Change Happen, a consultancy championing inclusion, belonging, and Positive People Experiences.

A dynamic entrepreneur, speaker, and transgender woman, Joanne combines personal and professional expertise to inspire others.

Her journey—overcoming imposter syndrome, navigating gender transition, and building a thriving business while fostering family connections—embodies resilience and purposeful leadership.

Her focus is around Positive People Experiences is dedicated to creating cultures where everyone can thrive, making her a sought-after thought leader in inclusive workplaces.

Joanne’s mantra of Smile, Engage and Educate reflects her approach and style.

Karen Colligan is on a quest to equip new and advancing leaders with the confidence and competencies to unleash their leadership potential, leverage their uniqueness, and strengthen their impact on your business.

Smart. Approachable. Applicable.
Karen has worked with leaders at all levels, in organizations large and small, to develop strategies to grow business, develop and retain talent, and accelerate performance. She understands the qualities and behaviors that make great leaders — and she recognizes they are not necessarily innate abilities.

Sink or Swim is not leadership development.
When people are not given the proper tools and resources to lead, they often fail. Karen believes that should never, ever happen, so she has taken it upon herself to make sure it doesn’t.

Katie Leimkuehler has been coaching clients for more than 17 years and specializes in leadership development, change management and executive presence. Katie has several years of experience coaching clients in the finance industry working with hundreds of leaders including C-Suite executives and VPs on strategic planning, team motivation and succession planning. She has expertise in talent management, organizational development and performance management.

Kendall Wallace is a master at creating meaningful experiences that make you feel more alive, connected with yourself, with nature, and with one another. She creates movie-like magical moments not on a screen but in real life.
After reading Eat, Pray, Love, she traveled the world by herself for 2 years.

For the past decade, she has thrown herself into personal growth. She created a thriving career in tech at Meta before it abruptly came to an end. Now, she designs bucket list corporate offsites that not only create magical experiences, but also create safety and honesty in the workplace. Having helped over 1,000 people across 75 groups in improving communication, uncovering blind spots, minimizing recovery time between breakdowns, defining work-life balance and making decisions more in alignment with what moves them in order to become highly effective communicators & happier people.

After a decade placing over 5,000 high achieving professionals in their dream roles, Kolby experienced the full spectrum of interview horror stories and the countless ways well-meaning leaders were unintentionally driving away top talent.
While many leaders are experts in their field, few were taught an effective recruiting, interviewing, and hiring strategy. Which has caused high turnover, poor customer experiences, and endless headache and frustration.
With his abundance of first-hand experience and candidate perspective, Kolby partners with struggling leaders to discover what exactly they want out of their next rockstar employee, proactively attract ideal candidates, better predict how interview performance translates to job performance, and onboard new hires quickly and efficiently.

Lindsay is a sought-after leadership coach, fractional hr partner, speaker, facilitator and podcaster who believes that every business, deserves three things - great leadership, an impactful people strategy, and a culture that inspires.

First, and foremost, Lindsay is passionate about guiding business leaders at all levels in creating a leadership style that is authentic and grounded in their own values and purpose. Her powerful coaching style leverages her extensive background coaching senior leaders, executives and entrepreneurs as they develop and embrace their personal leadership practice.

Lindsay also utilizes her 15 years in strategic talent management to guide these incredible leaders in creating inclusive cultures and developing the people strategy that is often missing from their business plans. Knowing when amazing teams are connected by purpose, programs and processes that inspire, they create amazing results.

Lori is the president and co-founder of Rogers Marketing, a multimillion-dollar woman-owned business. For 25 years, she and her team have cultivated client relationships driving franchise- leading sales and recognized leadership in her industry. In 2011, Lori began implementing the practices of Positive ActivityTM, and witnessed exponential growth in business, life, and the lives of those around her. She helps audiences do the same, implementing simple daily activities and mindset shifts that attract a life- changing experience.

Luisa Anderson is a Dominican-American immigrant whose journey from societal pressure to spiritual awakening reshaped her life’s purpose. After a personal crisis, she realized her pain wasn’t a burden, but a bridge to deeper meaning. With degrees in Paralegal and Legal Studies, Luisa began her career translating complex legal processes for her community. Her empathy and clarity made her a trusted guide in both legal and insurance spaces. A spiritual awakening then shifted her path, leading her to co-host the Flying Upstream Podcast, where she challenges cultural norms and encourages others to live with purpose. Through her own healing, Luisa now empowers others to reconnect with their true selves and rewrite the narrative of their lives. 

Dr. Lynnea Brumbaugh, Ph.D., trusted advisor to executives, helps teams solve problems without emotional turbulence. Three early brushes with mortality and two international adoptions honed Dr. Brumbaugh’s passion to cultivate self-awareness through The Enneagram and energy practices. Her personal transformation fueled her passion to equip teams and empower leaders to develop executive presence for effective communication, increased productivity, and improved decision-making.
Recognized by global organizations and local business leaders as skilled trainer and highly intuitive coach, Dr. Lynnea empowers teams to thrive in a dynamic world. Her clients include Metlife, Genex Consulting, and Loveland Home Solutions, among many others.

 Mike Mahony is called the most user-friendly technologist for a reason. Having worked with technical people for over 3 decades, Mike manages to speak without the technobabble so often heard from other technologists. With much time spent leading teams, Mike now coaches technology executives to improve their work-life balance. Mike is married to Victoria and has four adult children. He and Victoria reside in Las Vegas.

Meet Nicholas...a Midlife Transition Coach, Co-founder of the Changing Work Collective, and Host of The Needs Improvement Podcast. As a Double Certified Life Coach, and with 20+ years in big tech and media, he specializes in guiding mid-life tech professionals, to break free of their golden handcuffs to find purpose and fulfillment beyond titles and paychecks.

His mission at Changing Work Collective is to radically transform the nature of work from the inside out while championing healthier work environments and a renewed sense of balance, purpose, and vitality. On the Needs Improvement Podcast, he shares inspiring stories and leads insightful discussions on what truly needs improvement in our corporate world—emphasizing neurodiversity, mental health, and well-being advocacy.

Pamela Dale is a straight-talking business strategist, coach, and the author of Cracking The Client Code. She helps service-based entrepreneurs build businesses that don’t just pay the bills but create real freedom. With a no-fluff approach, Pamela challenges outdated sales and business norms, showing women how to lead, sell, and scale in a way that actually works for them. She’s all about turning chaos into clarity, eliminating the “Sunday Scaries,” and helping business owners build systems that set them up for long-term success.

Sabina M. Pons is the CEO & Chief Customer Officer of Growth Molecules™, a consulting and technology services firm helping B2B tech companies drive retention, expansion, and advocacy. With a track record of scaling businesses from $14M to over $100MM, she specializes in building scalable customer success programs that align with business outcomes.

A recognized thought leader, board advisor, and speaker, Sabina co-founded SoCalCX, a community focused on go-to-market excellence, and mentors rising SaaS leaders. She holds a Master’s in Leadership from Gonzaga University and a Bachelor’s in Public Relations from USC.

Sabina is also the author of Pressing On as a Tech Mom, empowering working mothers in tech. Outside of work, she’s a dedicated Taekwondo practitioner and enjoys time with her husband and two children.

Sandra Possing, a dynamic speaker, coach, and lifestyle entrepreneur, helps driven millennial women uplevel their finances and manifest their dream lives. Born in Scandinavia, raised in Los Angeles, and currently based in the San Francisco Bay Area, she embodies the digital nomad lifestyle, and runs her personal development company from her laptop wherever she goes.

Dr. Sarah Ratekin is a leading expert in workplace happiness and wellbeing, blending her extensive background in business administration with a passion for fostering positive organizational cultures. As the founder of Happiness Is Courage, she empowers teams and reverses "Brain Drain" through data-backed methods including the 5 Languages of Appreciation and other innovative wellbeing practices. With a focus on practical strategies for boosting employee engagement and retention, Dr. Ratekin is a sought-after speaker and consultant, known for making workplaces more joyful and productive.

 With 20 years of experience in law enforcement as a Hostage Negotiator and over 15 years as a business owner, Scott Harvey has a deep understanding of what drives success. His career has included roles as a sergeant supervising officers, teaching thousands of D.A.R.E. classes, and delivering keynote speeches to hundreds of thousands of people. Scott's extensive experience has refined his ability to impart leadership skills, which he shares on dozens of stages each year.
In 2023, Scott distilled his decades of communication expertise into his book, Silence Kills, which has already sold thousands of copies.
As a business coach, Scott engages directly with entrepreneurs and leaders, challenging them to grow their businesses while maintaining balance in their personal lives and health. His unique style of personalized motivation continues to make a significant impact both on and off stage.

From professional dancer/choreographer to adjunct dance professor teaching her students how to build sustainable careers to full-time career coach turned career program exec for EdTech organizations—Career Steward Founder & CEO, Shaté Hayes, has mastered the art of professional transition. She's a certified business coach and career strategist who has authored books like The Freelance Dancer’s Roadmap and has contributed over 100 career- and business-focused articles to esteemed national publications. Whether you’re changing careers, re-entering the workforce, building a team for the first time, or establishing a service-based business, she can help you navigate your transition with more purpose, clarity, and confidence.

Tabatha Jones is an Executive Career Growth Coach and leadership expert based in the SF Bay Area. Empowering women to land new jobs, advance into better jobs, and become more impactful leaders is her zone of genius!

Transitioning from a 20+ year leadership career in Corporate America, where she excelled in climbing the corporate ladder and leading high-performing technical teams in the telecommunications industry, Tabatha made the courageous decision at 50 to pivot into entrepreneurship and full-time coaching. She now dedicates her days to coaching and empowering women through personalized One-On-One and Group programs focused on career advancement, leadership development, and strategic job search techniques.

Tabatha recognizes the innate competitiveness and ambitious career aspirations of female leaders. Empowering them to take up the space they deserve and achieve their career goals faster is her passion and commitment.